I have a friend that has now a business worth millions he told me a story once where he had an employee who was always negative rude and hard to get along with. I asked what did you do about the situation did; you fire him? He said no I won him over, Miss communications happen all the time in my experience most people want reading sinto there love life or career. ultimately we want to have success at what we do so being rude to the boss or management is a good way of being shown the door. Unfortunately in this society because education has been such a focus employees are replaceable and if the employee is hard to get along with and is not getting the job done there will be ten other other people well educated with experience ready to take there place.
I asked my friend how did you win him over. He replied ;I was frank with him your performing up to the working standards required of you but you have a bad attitude toward me the boss and your other employees my friend asked him why? The employee broke down in tears and explained he had been bullied in his previous work place and since then had carried a chip on his shoulder and did not feel he could trust any one at work. He also felt that if he was negative he would keep everyone at an arms length avoiding being bullied in the workplace again.
My friend understood and explained in this company we don’t tolerate bullying and if it happens let me know and I will deal with. He also asked another crucial question what are your intentions for working for my business The man replied ;I want become a manager. My friend said change your attitude you are all ready a good worker and it will happen in time. From that day forth he never had a problem with that employee his attitude changed and he did enter management.
Ultimately we don’t want enemy’s we want to win people over and knowing there intentions if something seems a bit of can really bring clarity and clear the air.